Whatever you’re feeling right now is valid. It is normal and perfectly understandable that you might be feeling anxious and worried at the moment.

Finding support for you
Here are some sources of support and some useful ways to get support if you are finding it hard.
  • Stonewall have a whole directory of a summary for LGBTQ+ people’s wellbeing relating COVID-19 to support, advise, and where to access specialist care on their website. This includes helplines, peer support, digital and online support.
  • Both the LGBT Foundation and Switchboard’s helplines are open for those who are feeling alone, isolated or concerned. Both helplines have trained volunteers who will listen and try and understand the multitude of feelings and concerns that may be going on for you. You can confidentially talk to trained volunteers about how you’re feeling:
    • Call LGBT Foundation’s helpline on 0345 3 30 30 30 (9am until 9pm weekdays, 10am until 6pm weekends) or email helpline@lgbt.foundation.
    • Call Switchboard’s helpline on 0300 330 0630 (10am-10pm daily) or email chris@switchboard.lgbt.
  • Gay men’s and health and wellbeing website MENRUS has a wide range of mental health-related support, including helplinesLondon LGBT+ mental health, and mental health organisations and other resources.
  • Mindline Trans+ is an emotional and mental health support helpline for anyone identifying as transgender, non-binary, or genderfluid, providing a safe place to talk about your feelings confidentially. Contact Mindline Trans+’s helpline on 0300 330 5468 on Mondays and Fridays between 8pm and midnight.
  • AKT (The Albert Kennedy Trust) supports young LGBTQ+ people aged 16-25 in the UK who are experiencing homelessness or living in a hostile or abusive environment. There is an online advice hub and lots of helpful information related to challenges that young LGBTQ+ young Londoners may be experiencing at this time.
  • Opening Doors London is a service which arranges social opportunities and support for LGBT people over 50 with activities, events, support and information.
  • If you’re feeling anxious or stressed about work, housing or financial difficulties, then explore the helpful range of resources and guidance on City Hall’s Hub.
Twenty minutes to better resilience with Dr Radha
Making small changes can make a big difference and can help you to effectively build emotional resilience.

Our ability to adapt well to the stress of life, as well as being able to bounce back from adversity, crises or trauma, is often referred to as emotional resilience.

We’ve teamed up with Dr Radha, NHS GP, broadcaster and campaigner for wellbeing, as well as Londoners like you, to develop a 20-minute training video on emotional resilience.

In this short training video, you can learn more about resilience and get lots of practical ideas and inspiration about how you can strengthen your own ability to adapt well to stressful circumstances.


British Sign Language version

We have also produced this video with British Sign Language interpretation. Watch now on our YouTube channel.

Other resources to help you
Dealing with difficult emotions can be challenging but help and support is available.

In London, there are a range of free resources, online tools, and helplines available to help you deal with the uncertainty and stay mentally healthy. You may also be interested in resources in the main section for other communities, which you may also be part of.

Digital resources available now

Good Thinking is a digital mental wellbeing service that has over 100 free, NHS-approved resources designed to help those dealing with anxiety, low mood, poor sleep or stress. Take the clinically validated self-assessment to get a better understand of what you’re going through, helpful resources and if necessary, relevant treatment options.

To help build resilience and maintain good mental wellbeing, Every Mind Matters has a range of resources for everyone at Including an interactive quiz, the Your Mind Plan, to get top tips and advice relevant for you.

NHS psychological treatments

If you do not require urgent support but are still concerned about your mental health, contacting your GP is a good place to start.

You can also refer yourself for free, non-urgent NHS talking therapy services, also known as Improving Access to Psychological Therapies services, which provide evidence-based treatments for depression and anxiety. In London, services are ready and open to receive self-referrals for those needing professional support.


Or you may feel more comfortable talking to someone you don’t know by using one of the following helplines:

  • If you, or anyone you know, is experiencing a mental health crisis and needs urgent assistance, advice or support, contact your local 24/7 NHS mental health helpline.
  • Shout is the UK ‘s first 24/7 text messaging service for anyone in crisis. Text Shout at any time to 85258 to start a conversation.
  • Samaritans’ free, 24-hour listening service on 116 123 or email jo@samaritans.org.
Thrive Together: lessons from the most challenging year of Londoners' lives
The impact of COVID 19 on Londoners’ mental health and wellbeing.

Thrive LDN has undertaken a period of community engagement to capture the experiences of Londoners during the pandemic.

In a series of new articles, we begin to share and explore the emerging themes from the responses, engagement and submissions to our community insights. Specifically highlighting the themes around racism, discrimination, the digital divide, and community and social networks.

Elsewhere, lots of evidence and insights collected from communities’ groups have shown that the COVID-19 pandemic, lockdown, and related crises are affecting people differently. For example, early findings from the Queerantine Study has shown high levels of stress and depressive symptoms, particularly among younger transgender and gender diverse respondents.

If you relate to the themes and issues highlighted here, then we hope you find the resources outlined on this page of support.